... covered (within the EU) • 2 weeks of hotel accommodation upon arrival • Airport pickup on arrival • Real estate agency fee covered Daily Tasks • Providing customer support via phone, email, and chat (in Italian) • Assisting with account issues, content reports, and platform queries • Resolving customer inquiries efficiently ...
Per conto di un'azienda cliente operante nel settore SaaS, ricerchiamo un/una Customer Success Specialist - Upselling da inserire nel team. La risorsa avrà l'obiettivo di garantire la soddisfazione e la fidelizzazione dei clienti, supportandone l'utilizzo del prodotto e contribuendo alla crescita del business attraverso ...
... as a CRM & CUSTOMER ENGAGEMENT MANAGER (F/M/D) The CRM & Customer Engagement Manager is responsible for executing and continuously enhancing the company's customer relationship management strategy, driving customer acquisition, engagement, retention, and loyalty across all customer touchpoints. Working closely with Marketing, ...
... That's why we work closely with our clients, striving to understand the unique subtleties of each legal system. Release early, release often, and listen to your customers. We believe in the power of iteration and in constantly listening to our market, our clients, and their challenges. In 2025, we are entering a new phase, becoming ...
... Operations Italy, you will have a direct impact on our compliance rate and customer satisfaction (CSAT) while helping to rebuild a core operational team. As a Customer Care Officer at Qonto, you will - Analyze profiles: Conduct through manual validations of customer and company profiles (15-20 per day) to determine account ...
... who are responsible for all one to one interactions with our retail clients. The investment consultant, through remote contact channels (telephone, video call, chat, email), will contribute to build strong customer relationships and will aim to accompany customers throughout their investment journey in Moneyfarm. The consultant, ...
... - Lavorare su sistemi già in produzione, ottimizzando prompt, latenze e qualità delle conversazioni - Gestire il debugging di flussi conversazionali (voice e chat) e il miglioramento continuo delle performance - Contribuire all’evoluzione dell’infrastruttura (migrazione e integrazione su AWS, sistemi voice, API esterne) ...