Caricamento descrizione…

Technical Customer Engineer in Piemonte, Italia is listed on Jobeax. Browse 80,000+ vacancies available.

Nordson Packaging , a global leader in precision dispensing, fluid management, and related technologies, is seeking a highly motivated and talented Technical Customer Engineer to join our team in Italy . We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary Of The Role

The Technical Customer Engineer is responsible for providing on-site technical support, installation, maintenance, and troubleshooting services to customers throughout the North-West Piedmont region of Italy . Working directly with customers, this role ensures the reliable operation and optimal performance of packaging equipment and systems, resolves technical issues efficiently, and delivers a high level of customer satisfaction.

The position requires strong technical expertise, a customer-focused approach, and frequent travel within the assigned territory. In addition, the Technical Customer Engineer II collaborates closely with the Sales Team to identify service opportunities and contribute to the achievement of Service revenue and budget targets, supporting business growth and customer retention.

Role And Responsibilities

Provide on-site technical support and service activities at customer locations throughout the North-West Piedmont region.
Install, configure, maintain, and repair company equipment and systems according to established procedures.
Diagnose and resolve hardware, software, and system-related issues in a timely manner.
Document service activities, maintenance actions, and technical findings in accordance with company requirements.
Manage customer service requests and effectively prioritize activities to meet service commitments.
Collaborate closely with the Sales Team to identify service opportunities and achieve Service revenue and budget targets, supporting business growth and customer satisfaction.
Establish and maintain strong customer relationships through professional communication and high-quality service delivery.
Provide technical guidance and basic user training as needed.
Ensure compliance with safety regulations, quality standards, and company policies while performing field activities.
Maintain company tools, equipment, and service inventory in good working condition.
Identify recurring issues and recommend improvements to enhance product performance and customer satisfaction.

Skills And Qualifications

Electrician or electrical engineer or equivalent education and work experience ideally in the packaging industry.
3-5 years successful experience in industrial service or equipment installation is required.
Experience with PLC troubleshooting required.
Strong technical troubleshooting and analytical skills with the ability to diagnose and resolve complex equipment and system issues.
Solid understanding of electromechanical, electronic, computer, and network-based systems.
Ability to read, interpret, and apply technical documentation, manuals, and service procedures.
Strong customer service orientation with the ability to build and maintain effective customer relationships.
Excellent verbal and written communication skills both Italian and English
Ability to work independently, manage multiple priorities, and make sound decisions in a fast-paced field environment.
Strong organizational and time management skills
Proficiency in Microsoft Office applications, SAP C4C, and other service management and customer relationship management (CRM) tools.
Ability to collaborate effectively with cross-functional teams, including Technical Support, Engineering, Operations, and Sales.
Adaptability and willingness to learn new technologies, products, and procedures.
Ability to identify service business opportunities while supporting customers in the field.

Travel Requirements

This position involves an estimated 70-80% travel commitment across the assigned North-West Piedmont territory.
Willingness to travel and support customers outside the designated territory based on business requirements, customer needs, and operational priorities, including periodic international travel.
Willingness to travel overnight as needed to maintain high service levels and ensure prompt customer support.

About Nordson Packaging

Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.

Candidati all'offerta

Offerte simili

Altre offerte simili

Yibi Precision | MIM Manufacturing Solutions for Precision Metal Components

Technical Sales Engineer

13 giorni fa

Contratto

... Support customer meetings, project reviews, and new business discussions when needed. Qualifications What we are looking for - Experience or strong interest in technical sales, sales engineering, application engineering, manufacturing, industrial components, or B2B engineering solutions. - Ability to understand technical drawings, ...

Italy

Senstronic Group

Technical Sales Engineer (On-Board Systems And Special-Purpose Machines)

Oggi

Remoto
Contratto

... (Salesforce) and track your performance Work organization - 4 days in the field, close to your customers - 1 day working remotely / home office Your profile Education Engineering degree or technical background (industrial engineering, automation, electrical engineering, mechatronics, etc.) Experience - Experience in an industrial ...

Italy

Nordson Corporation

Field Service Engineer - Packaging Equipment (NW Italy)

5 giorni fa

In sede

Nordson Packaging in Italy is seeking a highly motivated Technical Customer Engineer to join our team in the North-West Piedmont region. You will provide on-site technical support, install, maintain, and troubleshoot packaging equipment to ensure reliable operation and high customer satisfaction. The role requires strong ...

Italy, Piemonte

DMD Solutions

Electrical System Engineer

1 giorno fa

... team in design, development, testing and documentation of electrical power generation and distribution systems for aerospace applications. What will I do? - Technical interface with the Customer for weekly technical meeting and to resolve technical issues; - Coordination of each work package for the design of electrical ...

Italy, Milano

MAW

Technical Sales Engineer

2 giorni fa

€45k EUR

MAW S.P.A. – Divisione Search & Selection, ricerca per azienda cliente: TECHNICAL SALES ENGINEER La risorsa sarà responsabile della promozione tecnico-commerciale di microscopi industriali e sistemi di misura multisensore 2D e 3D destinati ai settori manifatturiero, automotive, elettronica, microelettronica, aerospace e ...

Italy

RESI S.p.A.

Technical Presales Engineer

5 giorni fa

Tempo pieno

30.000 € - 38.000 €

... orientate alla crescita e motivate a lavorare su infrastrutture complesse e in continua evoluzione. Descrizione del ruolo Stiamo cercando un/una Pre-sales Engineer con 3-5 anni di esperienza nel settore TLC o ICT. La figura ricercata, nell’ambito dell’unità pre-sales, si occuperà delle attività riportate di seguito: - ...

Italy, Aprilia

Crane ChemPharma & Energy

Sales Engineer - Inglese (M/F)

Oggi

Contratto

... road, building relationships, and engaging with customers in both technical and commercial discussions. Manage, develop, and strengthen the existing direct customer portfolio. Drive structured prospecting and identification of new business opportunities in key industries. Plan and conduct customer visits, technical meetings, ...

Italy, Lucca

NextGenEnergyJobs

Project Engineer - Flares

Oggi

... manage any change with the customer and the suppliers. Coordinate the Quality Control Department of customer / job specifications. Coordinates all required technical and commercial correspondence related to the job. This includes all internal communications and all correspondence with the Customer, end user, sales reps, ...

Italy, Milano

Crane ChemPharma & Energy

Sales Engineer - Inglese (M/F)

Oggi

Contratto

Italy, Ascoli Piceno

Zucchetti S.p.A.

Software Engineer & Technical Analyst

13 giorni fa

Zucchetti S.p.A. cerca una risorsa da inserire nel ruolo di Developer and Technical Analyst presso la sede di Lodi, nel team di sviluppo del software HR ZAsset Booker, una suite web con base dati anagrafica per la gestione completa delle risorse umane. La risorsa analizzerà i requisiti, progetterà e svilupperà soluzioni ...

Italy

AVL Italia S.p.A.

Electrical Systems Design Engineer

13 giorni fa

36k

... customer site. - Perform Performance Level (PL) calculations for safety-related systems. - Support the documentation team in the preparation of user manuals and technical documentation generated during the design phase. YOUR PROFILE: - Degree or diploma in a technical field (Electrical Engineering, Electronics, Automation). ...

Italy, Torino

Sidel

Field Automation Commissioning Engineer

1 giorno fa

In sede
Contratto

Sidel in Parma, Italy, is seeking a Field Commissioning Engineer – Automation to lead deployment, testing and optimization of filling and packaging equipment at customer sites worldwide. This hands-on role combines technical expertise with problem solving and collaboration to support aseptic prototypes and complex machines. ...

Italy, Parma

Thales Group

Safety Engineer

13 giorni fa

€8900 EUR - €43126 EUR

... Build your talents in another domain of Thales Group, discovering new products, new customers, new country or move to a more complex Solution Choose between a technical expert or a leadership path Build an international career within a leading Engineering GroupPermanentExperience: 1-7 YearsCCNL Met/Ind – B2 Category€ 35.884,96 ...

Italy, Piemonte

Grafton Recruitment

JUNIOR TECHNICAL ENGINEER - PROGETTAZIONE & MANUTENZIONE

13 giorni fa

Tempo pieno

35.000 € - 38.000 €

... aspettative. Per solida azienda del settore materie plastiche, attiva su packaging e componentistica e attenta alla sostenibilità , selezioniamo un/a: JUNIOR TECHNICAL ENGINEER – PROGETTAZIONE & MANUTENZIONE Di cosa ti occuperai? Entrerai in Ufficio Tecnico a supporto diretto del Responsabile, con attività concrete tra progettazione, ...

Italy, Prato

DMD Solutions

Mechanical System Design Engineer - Aerospace

13 giorni fa

... (CS23/FAR23 framework). Support airworthiness and customer support teams in troubleshooting and failure analysis for in-service aircraft. Review and verify technical documentation exchanged with suppliers and internal stakeholders Requirements Degree in Aerospace Engineering (preferred); Mechanical or related engineering ...

Italy, Genova

Direction - Executive Search

Technical Sales Engineer - Process & CO₂ 260708

1 giorno fa

Contratto

40.000 €

Posizione Ricercata: Technical Sales Engineer – Process & CO₂ Rif. 260708 Caratteristiche dell'azienda: Importante realtà internazionale specializzata nella progettazione e realizzazione di impianti industriali ad elevato contenuto tecnologico, attiva nei settori Oil & Gas, chimico, farmaceutico ed energetico. L'azienda ...

Italy, Bologna

Music & Lights

Product Engineer - Lighting R&D & Technical Docs

Oggi

Contratto

... is seeking a technically adept designer to join the R&D team at our Minturno HQ. You will develop and document products, producing mechanical drawings and technical libraries for lighting fixtures, working with product specialists, support and marketing. The role offers a growth path in product design and technical documentation, ...

Italy, Latina

Waters

Clinical Field Service Engineer

Oggi

57.000 €

... data to identify the source of technical problems and determine the appropriate corrective https://jobeax.com/link/67CjPMnOVtFdA72Y closely with our wider technical and support teams to resolve issues efficiently, escalating more complex problems when https://jobeax.com/link/6RFyXYYgSM0cqQ1i customer expectations by clearly ...

Italy, Sesto San Giovanni

Thales Group

GNSS Engineer - Digital Processing

4 giorni fa

Contratto

€8900 EUR - €43126 EUR

... solutions in electronic engineering in accordance with customers' needs and processes to meet project operational requirements Deliver solutions compliant to customer, business and derived requirements Participate in the definition of the architecture and the allocation of functions Support the preparation of technical statements ...

Italy, Milano