Descrizione dell'offerta
SSC - Swedish Space Corporation
Italy, Roma
Head of Customer Operations in Roma, Italia is listed on Jobeax. Browse 80,000+ vacancies available.
Welcome to SSC Space (formerly Swedish Space Corporation), the perfect workplace for those passionate about technology in general and space in particular.
With space organizations, research institutes, institutional and commercial actors as customers, we offer specialist expertise in satellite communications, space consulting services, rocket and balloon systems, flight test services, satellite propulsion systems, and much more.
We own and operate the Esrange Space Center in Kiruna, northern Sweden, with the aim of launching satellites in the near future.
Are you fueled by a passion for people and the ambition to create an awesome workplace? Are you ready to embark on an exciting journey with us to help earth benefit from space?
If you answer yes to these questions, we invite you to seize the opportunity to make a significant impact as Satellite Ground Operations Manager. We are looking for a dedicated Satellite Ground Operations Manager who shares our core values of Customer passion, Care, Collaboration, Curiosity, and Courage.
Proven extensive experience - at least 5 years - in ground operations , including direct involvement in LEOP activities .
Network and system admin , knowledge on mission planning and flight dynamics systems .
Strong knowledge of TT&C systems , ground networks , and mission control infrastructure .
Familiarity with ground segment monitoring and telemetry handling .
Ability to lead multidisciplinary teams under time-critical conditions .
Advanced level of English and excellent communication skills .
Experience in LEO missions .
On-call availability during all spacecraft contact windows and outside the windows for the system troubleshooting .
Ensure readiness of backup systems and alternate communication paths.
Proven extensive experience - at least 5 years - in ground operations , including direct involvement in LEOP activities .
Network and system admin , knowledge on mission planning and flight dynamics systems .
Strong knowledge of TT&C systems , ground networks , and mission control infrastructure .
Familiarity with ground segment monitoring and telemetry handling .
Ability to lead multidisciplinary teams under time-critical conditions .
Advanced level of English and excellent communication skills .
Experience in LEO missions .
On-call availability during all spacecraft contact windows and outside the windows for the system troubleshooting .
Ensure readiness of backup systems and alternate communication paths.
Copy of passport and degree(s) certificate .
Good conduct certificate from the country where currently resident.
Furthermore, in view of the nature of the work, all potential employees will undergo stringent reference checks.
The GOM manages all ground segment operations, ensuring continuous and reliable data flow between the spacecraft and mission control systems. Oversee ground network availability, configuration, and scheduling.
Supervise the Ground Operations Engineers (GOEs).
Ensure data integrity across telemetry, tracking, and command (TT&C) systems.
Validate ground segment software updates and system maintenance activities.
Manage configuration control of ground system elements (servers, interfaces, databases).
Report on network performance metrics and outages.
Benefits
Personalized training and development programmes.
SSC Space is a leading global provider of advanced space services, with more than 50 years of experience. We help space organizations, research institutes, commercial and institutional actors from all over the world to get access to space.
With local presence on all continents and about 750 committed employees, we offer specialist expertise in satellite communications and satellite control services, spacecraft operations, rocket and balloon systems, launch services and flight test services, as well as engineering, operations and consultancy services for space missions.
We help Earth benefit from space.
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