pDeel is seeking a Senior Customer Operations Manager to protect revenue by monitoring account health across a large, high-volume portfolio in a fast-growing SaaS environment in Monza, Lombardy. /ppYou will collaborate with Expansion Account Executives, surface adoption gaps, drive data-informed improvements using Snowflake, Looker and AI tools, and ensure timely, accurate client records while scaling processes. /p
... global Solutions Consulting and Architecture community, you will take full ownership of the technical workstream during the presales lifecycle, running workshops and defining integration and AI-agent-driven automation scenarios for customers. REQUIREMENTS • 3+ years of presales experience within a SaaS company • Strong ...
... Establish the operating rhythm, forecasting and workforce management capability that keep service consistent across markets and languages - Embed QA, coaching and training frameworks - Define a KPI framework, with leading indicators, that drives decisions from evidence Be the voice of the customer and partner - Translate customer ...
... year post-MBA or equivalent), preferably in tech strategy/ops, management consulting, delivery leadership, or customer success - Prior experience supporting or leading field operations for a large, geographically distributed post-sale or professional services organization strongly preferred - Demonstrated “AI-first” mindset ...
Lead AI Operations Engineer role focused on designing and operating enterprise AI applications and agents at scale across Milan, Madrid, and Lisbon. The position combines platform engineering, site reliability, DevSecOps, and compliance practices to enable safe, reliable, and cost-effective AI deployment. Responsibilities ...
... handling of orders (e.g., scheduling, invoicing, transportation). - Keeping customers proactively informed and helping clarify their requests. - Leading initiatives aimed at improving the overall customer experience, ensuring responsiveness, clarity, and reliability throughout the order process. Qualifications for the Role - ...
... and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence ...
... apps. Your Impact - Contribute to building core features using React, https://jobeax.com/link/soNQgNZolJkPR1cr and TypeScript - Support the development of event-driven services and learn how to apply state machines for automation - Help build and maintain visual composers and reusable components - Collaborate with the team ...
... who manages all applications and next steps. Our partner is looking for a Partner and Customer Enablement Lead based in Italy. This role sits within a global Training & Support function focused on helping partners and software users adopt technology confidently and effectively. You will lead enablement, coaching, training, ...
... del business attraverso campagne integrate e misurabili, ottimizzando il Customer Journey e la lead generation con un approccio data-driven. Di cosa ti occuperai: - Campagne e Lead Generation: Progettare, pianificare e gestire campagne multicanale (Email, Social, Digital ADV, Landing Page) per la generazione di lead qualificati ...
... cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for cutting-edge engineering and high-quality customer experience. As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales ...